TERMS AND CONDITIONS

Terms and Conditions for SAMB e-Billing

ACCEPTANCE OF TERMS AND CONDITIONS

All access and use of Syarikat Air Melaka Berhad (“SAMB”) e-Billing is subject to the acceptance and compliance with all the terms and conditions (“T&C”) provided herein. All use and/or continued access to the e-Billing constitutes agreement to the T&C and you agree to be bound by this T&C including any amendment and/or additional T&C which may be updated from time to time without notice to you. Please visit www.samb.com.my periodically to determine any changes to these T&C. Any breach of the T&C will result in the termination of the use and access to the e-Billing. In the event of termination, all restrictions imposed under the Disclaimer and Privacy Statement will survive the termination and continue to be binding on you.

YOUR CONDUCT

You agree that your access and use of the e-Billing herein shall at all times be in accordance with all legislation, regulations and laws of Malaysia and you shall not, at any time whatsoever, attempt or assist any other person to transmit any materials, data, communication and/or information ("Contents"), through the e-Billing for unlawful purposes. You also agree not to hack or attempt to gain unauthorised access into the e-Billing, disrupt the security of its resources, provide information, which is inaccurate or false, and/or otherwise abuse and misuse of the e-Billing. If at any time you discover or suspect the occurrence of any of these activities, you are required to notify SAMB immediately and in failing or delaying to do so, you may also be held liable for the same.

CONTENTS AND MATERIALS

The contents of e-Billing are intended to give general overview only to the areas covered and at most if not all of such materials are in summary form, they are not intended to be complete or comprehensive.

CHARGES

Your access to the e-Billing is currently provided free of any charges. You agree and acknowledge that SAMB reserve the sole right and discretion to levy a charge for the same or any service(s) which may be provided herein or any portion thereof at any time in the future, subject always to prior notice to you of the same.

PAYMENT TERMS

The payment terms applicable to the e-Billing are as follows:-

1. e-Billing Account: You will be request to create an account wherein you are required to fill up the required information (name, I/C, contact details, address, e-mail). You can access and change your information on the account management. You agree to promptly update the account and other information. SAMB shall not be responsible for any inconvenience and hardship whatsoever which may occur in consequences to your failure to update your information in the e-Billing.
2. Billing: By creating the e-Billing account, you
   1. represent that the information which you have provided is true and accurate
   2. authorize SAMB to send your bill you to your preferred email address
   3. authorize SAMB to send your e-bill to your email address
3. Restore: SAMB strictly reserve the right to restore your water bill to normal bill printing in situation where
   1. e-Billing sent to you is rejected or bounced back to SAMB after two (2) bill cycle
   2. no payment made by you to SAMB after two (2) bill cycle

DISCLAIMER

The materials and information of e-Billing, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided by SAMB on an "as is" and "as available" basis SAMB does not warrant or represent that access to the whole or part(s) of this e-Billing, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

PERSONAL DATA PROTECTION ACT 2010

By using the services of SAMB e-Billing, you hereby agree that SAMB as well as their representatives may collect, obtain, store and process your personal data that you provide for the purpose of receiving updates, news, promotional and marketing mails or materials from SAMB.

You hereby give your consent to SAMB to:

1. Store and process your Personal Data
2. Disclose your Personal Data to the relevant governmental authorities or third parties where required by law or for legal purposes.

In addition, your personal data may be transferred to any company associated with SAMB which may involve sending your data to a location outside Malaysia. For the purpose of updating or correcting such data, you may at any time apply to SAMB to have access to your personal data which are stored by SAMB.

For the avoidance of doubt, Personal Data includes all data defined within the Personal Data Protection Act 2010 including all data you had disclosed to SAMB in this website.

CONFIDENTIAL INFORMATION

SAMB respect the privacy of any information disclosed by you pursuant to your access and/or use of the e-Billing ("Confidential Information"). Accordingly, SAMB will neither edit nor disclose your Confidential Information unless when is required to do so in accordance with any legislation, laws or regulations, to protect SAMB’s rights and property, enforce any provision in this T&C, respond to any claim that the Contents violates the rights of another person or as otherwise provided herein.

INDEMNITY

You hereby agree to fully indemnify, defend and hold SAMB, SAMB’s officers, directors, employees, agents and servants harmless against all damages, losses, expenses and costs (including legal costs and disbursements) which SAMB may have suffered or incurred, whether directly or indirectly, in connection with or as a result of your breach of any of the provisions under this T&C.

WAIVER

In the event that SAMB fail or neglect to enforce any provision or remedy under this T&C for whatever reason, SAMB shall neither be construed as having waived our rights to enforce the same nor as having waived our rights to any continuing, succeeding or subsequent breach of the same or any other provision in this T&C.